Paralles4.0 & Mac OSX Snow Leopard

If u are a corporate user, DO NOT BUY IT!

I just upgraded to Snow Leopart, everything is fine, the VPN IPSEC to my company works straight forward. Even the WPA2 Enterprise with 802.1x WPA authentication layer, perfect.

Than I installed Parallels Desktop 4.0 … and none of them was working anymore.

I called the service desk in Germany at +49 (89) 450 80 86 – 0, and they kindly told me to call the support in the US, spending other whatever money/minute to have the support. Or send an email… yeah, to a trash bin call center that will never answer.

Solution? I will reinstall my laptop, and trash Parallels, asking then the moneyback.

Tnx, great shitty support.

+ + +

SOLVED: http://kb.parallels.com/en/5715

the support team gave me that link… uninstalling and reinstalling worked for me🙂

10 thoughts on “Paralles4.0 & Mac OSX Snow Leopard

  1. again, connection lost

    and the lady has not raised the ticket to 1
    (not it is a “Severity 4 (Low): A customer encountered a minor cosmetic issue, errors in the documentation, or asks for information about software usage, enhancements, or modifications.”)
    😦 fuck them!

  2. lol!😀

    + + +

    da      	Anupama, Parallels 
    rispondi a	desktop-virtualization@support.parallels.com
    a	        zeph@fsfe.org
    data	        02 ottobre 2009 15.58
    oggetto	[Parallels #785880] Ticket escalated -- laptop operating system compromised
    

    Dear Sir/Madam,

    Your ticket has been escalated to our Secondline support engineers for the further detailed investigation. We will address your request as soon as possible and kindly ask for your patience and cooperation. We will contact you as soon as any investigation updates will be available.

    There is no need to reply to this message right now.

    Sincerely,
    Parallels Support Team

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